Working at a call center can be ever so frustrating. Yesterday's evening hours proved this to two of my colleagues, both of them went home frustrated by people who had been rude to them.
For some reason I seem to be somewhat spared from these individuals, of course I have, once or twice, called incredibly unpleasant people, but never anyone rude enough to make me feel bad even after work.
But I seem to be blessed, because unfortunately this rudeness is fairly common, as I have commented on in a previous post.
And as much as I want to be the bigger person, sometimes this just gets to me.
To all of those people who keep telling us about their "principles" before we can even introduce ourselves ("It's a principle of mine never to participate in any survey"), I sometimes just wish that I could reply what I really want to say:
"I also have a principle that I learned at a young age. I call it respect. You might have heard of it- oh wait, probably not, since you can't even listen to someone for 30 seconds before shouting them down".
Because if it is something that you learn from talking to hundreds of people, it is that for some, respect is something that is only applicable for certain people and situations.
I actually couldn't care less about whether the person wants to participate, or finds it too bothersome to answer questions for 4 minutes. Or thinks I am the black plague personified. It is not relevant. Respect should be a basic human trait.
Regardless of who you're talking to. I think that could go a long way to create a friendlier society.
That's all I'm saying.
